In the fast-paced world of healthcare, efficiency is key. Point Click Care Login, a leading healthcare technology platform, streamlines operations, making it vital for users to know the ins and outs of logging in. This guide will walk you through the process, ensuring a seamless experience.


Healthcare professionals rely on PointClickCare for its comprehensive suite of services. From managing patient data to streamlining administrative tasks, PointClickCare plays a pivotal role. However, to harness its capabilities, one must first navigate the login process.

Logging In: The Gateway to PointClickCare

Logging into PointClickCare is not merely a routine; it’s the gateway to a world of healthcare efficiency. The process is designed to be user-friendly, ensuring quick access to critical information. It’s the starting point for caregivers, administrators, and healthcare personnel to connect with the platform’s robust features.


1. Open Your Internet Browser

Begin the journey by opening your preferred internet browser. PointClickCare supports various browsers, including Internet Explorer, Google Chrome, Mozilla Firefox, and Apple Safari.

2. Enter the Web Address

Navigate to the login page by entering the web address: This direct route ensures a swift start to your PointClickCare session.

3. Input Your Org Prefix and Username

In the Username field, type your org prefix followed by a period and your username. For instance, if your username is “edu.amyp,” input it without spaces.

4. Remember Your Org Prefix

Optimize your future logins by selecting the “Remember my org prefix” option below the Password field. This ensures your org prefix is pre-filled every time you visit the login page.

5. Enter Your Password

In the Password field, enter your password. Keep in mind that PointClickCare passwords are case-sensitive. “password1” is distinct from “Password1.”

6. Click “Login”

Complete the process by clicking the “Login” button. Voila! You’ve successfully accessed the PointClickCare home page.

7. The PointClickCare Home Page

Upon successful login, you’ll find yourself on the PointClickCare home page, ready to navigate the array of features tailored to your healthcare needs.

Hints and Tips

– Bookmarking the Login Page

Simplify your daily routine by bookmarking the PointClickCare login page. Find instructions on how to do this under the “Bookmark this Login Page” section.

– Troubleshooting Tips

Encountering login issues? Click on “Login Trouble?” for troubleshooting tips and insights into resolving error messages.

Security Measures

– Automatic Reactivation

In the realm of security, PointClickCare prioritizes your account’s safety. After a set number of unsuccessful login attempts, your account is temporarily disabled. Fear not – automatic reactivation occurs after a brief 5-minute interval.

– Business Rules

PointClickCare maintains strict business rules, notably regarding password resets. Users are encouraged to contact their System Administrator for password-related concerns.

VI. Conclusion

Efficiently logging into PointClickCare is the first step toward a streamlined healthcare experience. By following these simple steps, users can harness the full potential of this robust platform.

Frequently Asked Questions

  • Is PointClickCare compatible with all internet browsers?
    • PointClickCare supports Internet Explorer, Google Chrome, Mozilla Firefox, and Apple Safari.
  • What should I do if I forget my password?
    • PointClickCare does not reset passwords for users. Contact your System Administrator for assistance.
  • Can I save my org prefix for future logins?
    • Yes, by selecting the “Remember my org prefix” option, your org prefix will be pre-filled for subsequent logins.
  • How can I troubleshoot login issues?
    • Click on “Login Trouble?” for troubleshooting tips and error message insights.
  • What happens if my login attempts are unsuccessful?
    • After a maximum number of unsuccessful attempts, your login is temporarily disabled for security reasons. Automatic reactivation occurs after 5 minutes.

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